SEPTEMBER 20, 2011 - General Meeting Luncheon
Patricia Bonney,
Executive Director of The Highlands School
What a wonderful turn out! More than expected created a quick table addition needed. Thanks to Kim and the Banquet staff for your speedy response. Food was plentiful and yummy. It was good to see new members along with those familiar faces.
Lance made a wonderful and poignant dedication to the history and Heros’ of 911.
Patricia Bonney, Executive Director of The Highlands School was eloquent and insightful. She found a way to tap into each of us by identifying how we learn and remind us that those around us may learn differently, but can still be successful.
Jeanette shared a preview of our new website, which will launch this week. This project and our future directory will all be supported by the efforts of Sharon Pry, of Prize WebWorks; Leo Heppner, of Leo Heppner Photography; and Robin Axtell, of Axtell Designs. It’s this great team that will continue to help make this chamber get stronger.
Special thanks to those businesses that responded to my summer survey. It’s because of your input that I provided some quick tips for small businesses. Each month I will have something new and continue to ask for your input so that I steer the topics towards what is important to you and your business.
It’s your Chamber; I am here to make it stronger.
September 2011, JKL
Photos
 Chamber Members networked before the luncheon |
 Lance Hersh gave a dedication to the Heros’ of 911 |
 Jeanette Lucas previewed the new, revised website |
Surviving & Thriving in a Recession
Small Business Tips*
Material is intended to be easy to use recommendations. Implementing these recommendations require thought and planning.
Collect Accounts Receivable:
- Bill customers as soon as possible
- Use aging reports to manage and project cash flow
- Collect everything (Call, pick up large checks in person, require payment at time of service, offer discounts on pre-payment)
Adjust Prices and Reduce Costs:
- Be competitive in pricing/value balance
- Charge extra for emergency, after hours etc.
- Discuss rent with landlord, possible reduction or restructuring
- Rent unused space
- Reduce personal costs (eliminate OT, use PT staff, or student interns)
- Check on trade discounts
- Sell unproductive assets
Pay Attention to Retail Image:
- Appearance counts- Clean it, paint it, light it
- Keep window displays fresh
- Add lighting to highlight product displays
- Clean or install new carpet
- Use attractive and descriptive signage
- Train employees to deliver top notch customer service
See how your business scores – use link below as a guide
http://www.mdsbdc.umd.edu/check_up.html
*Information provided by: SBDC